Privacy Policy

Last updated: 04 April 2026

Birding.Store is operated by Plumas Imprevistas Unipessoal LDA (“we”, “us”, “our”). Birding.Store forms part of The Green Pot Network initiative.

This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our website, place an order, contact us, subscribe to updates, or otherwise interact with us. We aim to process personal data in a lawful, transparent, and secure way.

1. Who is responsible for your data

Controller: Plumas Imprevistas Unipessoal LDA
Trading name: Birding.Store
Registered address: Rua Marquês Sá da Bandeira, n.º 323, R/C, Loja 21, 4400-217 Vila Nova de Gaia, Portugal
Email: info@birding.store
Alternative contact email: info@plumasimprevistas.com

If you have any questions about this Privacy Policy or want to exercise your data protection rights, you can contact us using the details above.

2. Personal data we collect

We may collect personal data in the following ways:

a) Information you provide directly

This may include:

• your name

• email address

• billing address

• shipping address

• telephone number

• order details

• account details, if account registration is available

• information you provide when contacting us

• information you provide when subscribing to newsletters or updates

b) Information collected automatically

When you visit Birding.Store, we may automatically collect certain technical and usage information, such as:

• IP address

• browser type and version

• device type

• operating system

• time zone

• referring website or search terms

• pages viewed

• products viewed

• actions taken on the website

• cookie-related information

c) Order and transaction information

When you place an order, we may collect information necessary to process and fulfil that order, including customer details, delivery details, and transaction-related information.

Payment processing is handled by third-party payment providers. We do not intentionally store full payment card details on our own servers unless explicitly stated.

3. Why we process your data and the legal bases we rely on

We process personal data only where we have a lawful basis to do so. Depending on the situation, we may process your data for the following purposes:

a) To operate, maintain, and improve the website

We may process technical and usage data to keep the website functional, secure, and efficient, and to understand how visitors use it.

Legal basis: legitimate interests

b) To process orders and deliver products or services

We process personal data to accept orders, process payments, arrange fulfilment, provide shipping, and communicate about your purchase.

Legal basis: performance of a contract, or steps taken at your request before entering into a contract

c) To provide customer support

We process personal data when you contact us with a question, complaint, return request, or other support issue.

Legal basis: performance of a contract, legitimate interests, and in some cases legal obligation

d) To comply with legal obligations

We may process and retain certain personal data to comply with tax, accounting, consumer protection, fraud prevention, and other legal requirements.

Legal basis: legal obligation

e) To send newsletters or promotional communications

If you subscribe to receive marketing emails or similar updates, we may use your contact details for that purpose.

Legal basis: consent, where required by law

You can unsubscribe from marketing communications at any time by using the unsubscribe link in the message or by contacting us.

f) To prevent fraud, misuse, and security incidents

We may process certain data to detect, prevent, and investigate fraud, abuse, suspicious transactions, and security issues.

Legal basis: legitimate interests and, where applicable, legal obligation

4. Who we share personal data with

We may share personal data with trusted third parties where necessary to operate Birding.Store and provide our products and services, including payment processors, print-on-demand providers, fulfilment providers, dropshipping suppliers, shipping and logistics providers, website hosting and technical service providers, email or newsletter service providers, analytics and security providers, professional advisers, accounting providers, and public authorities where required by law.

We do not sell your personal data.

4.1 Current and possible service providers

We currently use Stripe to process payments and Printful to fulfil certain print-on-demand orders.

We may also use other fulfilment, print-on-demand, dropshipping, shipping, logistics, ecommerce, or operational partners from time to time, including providers such as Printify, where necessary to process and deliver orders or support store operations.

These providers receive only the personal data needed to perform their services, such as name, delivery address, contact details, order details, and transaction-related information where relevant.

5. Affiliate links and third-party sellers

Some products, pages, or links on Birding.Store may direct you to a third-party seller or partner website.

If you click on an affiliate link and complete a purchase on a third-party website, that transaction is handled by the third-party seller under its own privacy policy, terms, and customer service arrangements. In those cases, Birding.Store may receive limited reporting information, such as whether a purchase was completed or whether a commission was generated, but the third-party seller is responsible for the personal data collected during the purchase on its own website.

We encourage you to review the privacy policy of any third-party seller or website before completing a purchase there.

6. International data transfers

Some of our service providers may process personal data outside the European Economic Area.

Where this happens, we take steps required by applicable law to protect your personal data. Depending on the circumstances, this may include reliance on:

• an adequacy decision

• standard contractual clauses

• other appropriate safeguards recognized by applicable law

You may contact us if you would like more information about the safeguards used for a specific transfer.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

As a general rule:

• order, invoicing, and transaction records are kept for the period required by applicable tax, accounting, and legal obligations

• customer support communications are kept for as long as reasonably necessary to manage the request and any related follow-up

• newsletter and marketing subscription data are kept until you unsubscribe or withdraw consent

• technical logs and security records are kept for a limited period appropriate to security, fraud prevention, and operational needs

When personal data is no longer needed, we will delete it or anonymize it where appropriate.

8. Your rights

If you are in the European Economic Area, or where similar rights apply to you under data protection law, you may have the right to:

• be informed about how your personal data is processed

• access your personal data

• correct inaccurate or incomplete personal data

• request deletion of your personal data

• restrict certain processing

• object to certain processing

• receive your personal data in a portable format where applicable

• withdraw consent at any time where processing is based on consent

• object to direct marketing

• not be subject to a decision based solely on automated processing, including profiling, where the law gives you that protection

To exercise any of these rights, please contact us at:
info@birding.store
or
info@plumasimprevistas.com

We may need to verify your identity before responding to your request.

9. Right to complain

If you believe your personal data has been processed in breach of applicable data protection law, you have the right to lodge a complaint with a supervisory authority.

If you are in Portugal, you may contact:

Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134, 1.º
1200-651 Lisboa
Portugal
Email: geral@cnpd.pt
Telephone: +351 213 928 400

You may also contact the supervisory authority in the country where you live or work, if applicable. CNPD publishes contact details and GDPR-related rights guidance, including access rights and complaint routes.

10. Cookies and similar technologies

We use cookies and similar technologies to help operate the website, remember preferences, understand how the site is used, and improve performance.

Some cookies may be strictly necessary for the website to function properly. Other cookies, such as analytics, preference, or marketing cookies, may be optional and used only where permitted by law and, where required, based on your consent.

More detailed information about the cookies we use, their purposes, and how you can manage them should be provided through our cookie banner, cookie settings tool, or separate Cookie Policy.

11. Third-party websites

Our website may contain links to third-party websites, products, or services that are not owned or controlled by us.

We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of each external website you visit before providing personal data.

12. Security

We use reasonable technical and organizational measures to help protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. For that reason, while we take data security seriously, we cannot guarantee absolute security.

13. Children’s privacy

Birding.Store is not intended for children, and we do not knowingly collect personal data from children in violation of applicable law.

If you believe that a child has provided personal data to us unlawfully, please contact us and we will take appropriate steps.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or data processing practices.

The latest version will always be published on this page, together with the updated date at the top of the Policy.

15. Contact

If you have any questions about this Privacy Policy or about how we process personal data, please contact:

Plumas Imprevistas Unipessoal LDA
Rua Marquês Sá da Bandeira, n.º 323, R/C, Loja 21, 4400-217 Vila Nova de Gaia, Portugal
Email: info@birding.store
Alternative email: info@plum